• FAQ's

  • What areas do you service?

     

    We service and deliver within Las Vegas, Henderson, and Summerlin areas.

    What is the difference between a Meal Pack and a Meal Plan?

     

    Meal Packs are a one-time purchase, whereas Meal Plans are a recurring subscription. Meal Plans will be auto renewed until you tell us to stop. If you are on a auto-renewal plan and decide to stop it, your subscription will be completed and not auto-renewed.

    Are you able to accommodate allergies, gluten-free and/or specific dietary restrictions?

     

    Absolutely! We offer 100% plant-based meals and provide ingredients in the description of each meal served. If gluten-free meals are desired, you can state this in the comments section at check out.

    How long does the food last?

     

    As these are all freshly made plant-based meals with no preservatives, we recommend consuming all meals within 5 days.

    How many people does each meal feed?

     

    Our meals are designed as individual servings, but feel free to share with family and friends.

    Where can I leave feedback on the meals I’ve received?

     

    Send us a message through the contact page on our website simplypuremeals.com​

    When must orders be placed? When are they delivered?

     

    All orders must be submitted by Monday @ 12 noon and will be delivered on Wednesday of that week. All meals will be delivered on Wednesday between 2-4 PM.

    What is the refund policy?

     

    Refunds are not guaranteed and are based on a case-by-case basis. Give us a call or send us an email if you are not satisfied and we will do our best to accommodate you!

    How do coupons work?

     

    Promo codes can be applied during the checkout process. We announce all of our promotions on social media, so make sure to follow us on Instagram and Facebook so you don’t miss out on any deals!